Terms of Service

The full Qloud LTD Terms of Service apply to Sentry Recovery. Please read them at qloud-ltd.com/terms.html.

Key terms specific to Sentry Recovery:

Description of Service

Sentry Recovery is a macOS and Windows application for recovering deleted Tesla Sentry Mode and Dashcam videos from USB drives using advanced file carving technology.

Licensing

Sentry Recovery offers a free trial (3 recoveries) and a one-time purchase ($29) for unlimited use. All payments are processed securely by Stripe. By completing a purchase, you also agree to Stripe's Consumer Terms of Service.

Note: the "renewal date" shown inside the app is a license-token re-verification, not a billing event — your license is a one-time purchase and you will never be charged again. See Support for how license re-verification works.

EU Right of Withdrawal

For customers in the European Union: Under EU consumer protection law, you normally have a 14-day right of withdrawal for online purchases.

However, by completing your purchase of Sentry Recovery, you expressly:

• Request immediate access to the digital content/services
• Acknowledge that the digital content will be delivered immediately upon purchase
• Consent to waive your 14-day right of withdrawal as the digital content is delivered immediately

This is in accordance with Article 16(m) of the EU Consumer Rights Directive (2011/83/EU).

The free trial — a full scan, preview of every recoverable clip, and 3 recoveries with no time limit — is provided specifically so you can confirm Sentry Recovery works for you before you buy.

No Refunds — All Sales Final

We do not offer refunds or discounts. Because the free trial above lets you verify that Sentry Recovery recovers your footage before you pay, and because the $29 Pro license is delivered and unlocks immediately on purchase, all sales are final and non-refundable.

Disclaimer

Sentry Recovery is provided "as is". Video recovery success depends on the condition of your USB drive and the extent of data overwriting. We cannot guarantee recovery of all deleted files. The app should not be used as a substitute for regular backups.

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